(1) A justice agency must engage with a victim respectfully and with appropriate regard to the victim's personal situation, needs, concerns, rights and dignity.
(2) A justice agency must take into account, and be responsive to, the individual needs of a victim, particularly needs relating to any of the following:
(a) age;
(b) disability;
(c) gender identity;
(d) race;
(e) religion;
(f) sex;
(g) sexuality;
(h) parental, family, carer or kinship responsibilities.