(1) This section applies if the case coordinator for an eligible victim makes a written recommendation to the commissioner that—
(a) on information available to the case coordinator, further contact hours in addition to level 3 service contact hours would give substantial therapeutic benefit to the victim; and
(b) it is impossible or impractical to provide the further contact hours under a scheme or program other than the victims services scheme.
(2) The commissioner must consider the recommendation and decide whether or not to carry out the recommendation, or a variation of it.
(3) After the further contact hours have been given, the commissioner, or the service provider who provided the service, must prepare and give a closure report to the case coordinator.
(4) The closure report must include particulars of the number of contact hours and the extent to which the rehabilitation goals of the revised care plan were achieved.
(5) On receiving the closure report for the victim, the case coordinator must carry out case closure in relation to the victim.
(6) In this section:
"substantial therapeutic benefit", for a victim, includes achieving his or her rehabilitation goals if—
(a) the victim has almost achieved his or her rehabilitation goals at the time the victim's level 3 service contact hours have finished; or
(b) the victim will not achieve his or her rehabilitation goals within level 3 service contact hours because of the extent and complexity of the harm suffered by the victim.