Australian Capital Territory Numbered Regulations Australian Capital Territory Numbered Regulationsinsert
Part 1.3A Rideshare services
3A Standards in relation to the following:
(a) the inspection and servicing of rideshare vehicles;
(b) the maintenance and repair of rideshare vehicles;
(c) for servicing, maintenance or repairs to a rideshare vehicle carried out by the rideshare vehicle licensee—the operation of the facilities for those activities carried out by the rideshare vehicle licensee and the training of people to carry out the activities;
(d) for servicing, maintenance or repairs to rideshare vehicles carried out on behalf of a rideshare vehicle licensee—how the rideshare vehicle licensee will ensure that the rideshare vehicle will comply with the Act (including the person by whom, and the place where, the activities will be carried out);
(e) the advertising of the rideshare service;
(f) the making and management of records and systems required to be kept under the Act;
Note A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including any regulation and service standards (see Legislation Act
, s 104).
(g) the terms under which drivers will be engaged;
(h) systems for ensuring compliance with section 164Q (Rideshare driver—must hold appropriate driver licence);
(i) the training of, and knowledge required by, rideshare drivers;
(j) the monitoring of the safety of rideshare drivers;
(k) how contraventions of the road transport legislation by rideshare drivers will be handled;
(l) how customer inquiries (including for lost property) and complaints will be handled;
(m) the recording and resolution of customer complaints;
(n) the handling and disposal of lost property;
(o) systems for ensuring compliance with the Act
, section 111 (Public passenger vehicle insurance compulsory).