Australian Capital Territory Numbered Regulations

ROAD TRANSPORT (PUBLIC PASSENGER SERVICES) AMENDMENT REGULATION 2006 (NO 1) (NO 32 OF 2006) - REG 13

insert

Part 1.6     Demand responsive services

    6     Standards in relation to the following:

        (a)     the inspection and servicing of DRS vehicles for compliance with section 245 (Maintenance of demand responsive service vehicles);

        (b)     the parking, cleaning, servicing, maintenance and repair of DRS vehicles;

        (c)     for servicing, maintenance or repairs to DRS vehicles carried out by an authorised operator—the operation of the facilities for those activities carried out by the authorised operator and the training of people to carry out the activities;

        (d)     for servicing, maintenance or repairs to DRS vehicles carried out on behalf of an authorised operator—how the authorised operator will ensure that the vehicles will comply with the Act (including the person by whom, and the place where, the activities will be carried out);

        (e)     the advertising of the DRS;

        (f)     the making and management of records and systems required to be kept under the Act (including a service contract under the Act, section 89);

Note     A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including any regulation and service standards (see Legislation Act, s 104).

        (g)     for the operation of a DRS—

              (i)     the operation of booking services by or for the DRS; and

              (ii)     systems for ensuring compliance with section 250 (Demand responsive service vehicle drivers to hold appropriate driver licence or authority); and

              (iii)     the training of DRS vehicle drivers; and

              (iv)     the driving hours of, and rest periods for, bus drivers; and

              (v)     the monitoring of the safety of DRS vehicle drivers; and

              (vi)     how contraventions of the road transport legislation by DRS vehicle drivers will be handled; and

              (vii)     how customer inquiries (including for lost property) and complaints will be handled; and

              (viii)     the recording and resolution of customer complaints; and

              (ix)     the handling and disposal of lost property; and

              (x)     the making available to the public of information about fares and services; and

              (xi)     the training of people to manage, and the management of, any incident causing the death of, or bodily injury to, anyone caused by, or resulting from the use of, a DRS vehicle; and

              (xii)     systems for ensuring compliance with the Road Transport (General) Act 1999 , section 217 (Public vehicle insurance compulsory).