Australian Capital Territory Numbered Regulations

TRADERS (LICENSING) REGULATION 2017 (NO 21 OF 2017) - REG 14

    (1)     It is a requirement of a licence that, before performing motor vehicle repair work for a person that is expected to cost the person $150 or more, the licensee must—

        (a)     give the person an estimate of the cost of the work; and

        (b)     give the estimate, in writing, if asked by the person to do so.

    (2)     However, if it is not reasonably practicable to give an estimate of the cost of work without first undertaking diagnostic work, it is a requirement of the licence that, when performing the diagnostic work for a person, the licensee must—

        (a)     give the person a written estimate of the cost of the diagnostic work; and

        (b)     if the diagnosis is likely to result in any damage to the motor vehicle—tell the person of that fact in writing; and

        (c)     obtain the person's written authorisation for the licensee to perform the diagnostic work, unless the person has agreed otherwise; and

        (d)     after the diagnosis and before the licensee repairs the vehicle—

              (i)     give the person an estimate of the cost of repairs; and

              (ii)     obtain the person's authority to perform the repairs specified in the estimate.

    (3)     It is a requirement of a licence that, when performing motor vehicle repair work for a person after giving an estimate to the person, the licensee must tell the person of any variation in the cost from the estimate.

    (4)     It is a requirement of a licence that the licensee must keep records of written or verbal estimates and quotes given to a person.