Australian Capital Territory Numbered Regulations

VICTIMS OF CRIME REGULATIONS 2000 (2000 NO 51) - REG 22

    The functions of the responsible service agency are—

        (a)     to decide the eligibility of people for the different levels of services under the victims services scheme; and

        (b)     to provide, or arrange for the provision of, professional services for victims in accordance with these regulations and the guidelines made under regulation 17 (Guidelines); and

        (c)     as appropriate, to refer victims to other entities who provide other assistance and support to victims; and

        (d)     to keep records about victims for which services are provided; and

        (e)     to train and supervise people engaged by it to provide services; and

        (f)     to report to the board on the services it provides and the provision of services it arranges; and

        (g)     to evaluate the day-to-day operation of the victims services scheme; and

        (h)     to establish a victims support network in consultation with community organisations and other entities that deal with victims; and

              (i)     to provide a telephone contact for people seeking information about, or services under, the victims services scheme; and

        (j)     to develop and maintain a volunteer program to provide practical assistance and support to victims and to train and supervise volunteers for the program; and

        (k)     to provide victims with information about the criminal justice system, the operation of the victims services scheme and complaint procedures; and

        (l)     to keep financial records of its operations under the victims services scheme.