Australian Capital Territory Numbered Regulations Australian Capital Territory Numbered Regulations(1) The responsible service agency must comply with the guidelines made under regulation 17 (Guidelines) about the employment or engagement of people who will have contact with eligible victims.
(2) Without limiting subregulation (1), the responsible service agency must—
(a) be satisfied that a person who will have contact with eligible victims has—
(i) qualifications or experience in working with victims and with people from a diversity of ethnic and cultural backgrounds; and
(ii) experience or knowledge of working in a multidisciplinary team environment; and
(b) assess and evaluate the victims services it provides; and
(c) encourage the people it engages or employs to provide those services to undertake continuing education in the provision of services to victims; and
(d) take steps to ensure the people engaged or employed by it are familiar with the Community and Health Services Complaints Act 1993 .
(3) The responsible service agency must take reasonable steps to ensure that a person employed or engaged by it who has been convicted of a serious crime does not have contact with an eligible victim.