Australian Capital Territory Numbered Regulations Australian Capital Territory Numbered Regulations(1) An eligible victim is entitled to receive level 2 service under the victims services scheme if the victim has completed level 1 service under the victims services scheme for the crime concerned and the victim—
(a) is a primary victim; or
(b) is a related victim; or
(c) would have been a related victim if the primary victim had died; or
(d) is a witness to a violent crime in circumstances in which it is probable that the witness would suffer harm.
(2) Level 2 service consists of not more than 6 contact hours in addition to the level 1 service contact hours.
(3) The responsible service agency must appoint a case coordinator to an eligible victim receiving level 2 service.
(4) The case coordinator is responsible for managing the delivery of services to the eligible victim under these regulations.
(5) The case coordinator must develop a care plan in consultation with the eligible victim.
(6) The care plan must state—
(a) the rehabilitation goals for the eligible victim; and
(b) the number of contact hours and particular services to be provided to the victim for achieving those goals
(7) Level 2 service is to be given in accordance with the care plan.
(8) After the level 2 service contact hours have been given in accordance with the care plan, the responsible service agency or approved service provider who provided the level 2 contact hours must prepare and give a closure report to the case coordinator.
(9) The closure report must include particulars of the number of contact hours and the extent to which the rehabilitation goals of the care plan were achieved.
(10) On receiving the closure report for the eligible victim, if the case coordinator decides that the eligible victim would not receive therapeutic benefit from receiving level 3 service, the case coordinator must carry out case closure in relation to the victim.
(11) In this regulation: