(1) This regulation applies if the case coordinator for an eligible victim makes a written recommendation to the manager of the responsible service agency that—
(a) on information available to the case coordinator, further contact hours in addition to level 3 service contact hours would give substantial therapeutic benefit to the victim; and
(b) the further contact hours cannot be provided under a scheme or program other than the victims services scheme.
(2) The manager of the responsible service agency may refer the recommendation to the chief executive.
(3) If the responsible service agency refers the recommendation to the chief executive, the chief executive must consider it and, by written notice, tell the responsible service agency whether or not the recommendation, or a variation of it, is to be carried out.
(4) If the chief executive tells the responsible service agency that the recommendation or a variation of it is to be carried out, the responsible service agency must arrange for the provision of the further contact hours in accordance with the notice.
(5) After the further contact hours have been given, the responsible service agency, or the approved service provider who provided the service, must prepare and give a closure report to the case coordinator.
(6) The closure report must include particulars of the number of contact hours and the extent to which the rehabilitation goals of the revised care plan were achieved.
(7) On receiving the closure report for the victim, the case coordinator must carry out case closure in relation to the victim.