The board may approve a person as a service provider only if satisfied that—
(a) the person—
(i) is trained in the provision of services to victims; and
(ii) has experience or knowledge of working in a multidisciplinary team environment; and
(iii) holds an appropriate policy of indemnity insurance; and
(b) if the service to be provided is a health professions service—the person is an appropriately qualified health professional; and
(c) the person has not been convicted of a serious crime; and
(d) the person meets the guidelines made under regulation 17 (Guidelines) for approval as a service provider for the victims services scheme; and
(e) the person is capable of satisfying the requirements of these regulations; and
(f) the person will—
(i) undertake continuing education in the provision of services to victims; and
(ii) conduct an assessment and evaluation of the services it provides and ensure its services are subject to independent review; and
(iii) deal with eligible victims in a way that gives proper regard to their dignity, worth, independence, cultural diversity and human rights; and
(iv) provide services of appropriate quality with respect to safety, risk, health and community care outcomes and the interests of eligible victims; and
(v) provide services that are consistent with best practice for the particular kind of service; and
(vi) establish codes of conduct for people engaged or employed by it to promote the highest ethical and professional standards; and
(vii) ensure premises used by people engaged or employed by it are secure, give eligible victims privacy and comply with occupational health and safety requirements; and
(viii) take steps to ensure that people engaged or employed by it are familiar with the Community and Health Services Complaints Act 1993 ; and
(g) the person will not use contact hours for the preparation of reports for use in proceedings.