Australian Capital Territory Numbered Regulations

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VICTIMS OF CRIME REGULATIONS 2000 (2000 NO 51) - REG 41

Criteria for approval

    The board may approve a person as a service provider only if satisfied that—

        (a)     the person—

              (i)     is trained in the provision of services to victims; and

              (ii)     has experience or knowledge of working in a multidisciplinary team environment; and

              (iii)     holds an appropriate policy of indemnity insurance; and

        (b)     if the service to be provided is a health professions service—the person is an appropriately qualified health professional; and

        (c)     the person has not been convicted of a serious crime; and

        (d)     the person meets the guidelines made under regulation 17 (Guidelines) for approval as a service provider for the victims services scheme; and

        (e)     the person is capable of satisfying the requirements of these regulations; and

        (f)     the person will—

              (i)     undertake continuing education in the provision of services to victims; and

              (ii)     conduct an assessment and evaluation of the services it provides and ensure its services are subject to independent review; and

              (iii)     deal with eligible victims in a way that gives proper regard to their dignity, worth, independence, cultural diversity and human rights; and

              (iv)     provide services of appropriate quality with respect to safety, risk, health and community care outcomes and the interests of eligible victims; and

              (v)     provide services that are consistent with best practice for the particular kind of service; and

              (vi)     establish codes of conduct for people engaged or employed by it to promote the highest ethical and professional standards; and

              (vii)     ensure premises used by people engaged or employed by it are secure, give eligible victims privacy and comply with occupational health and safety requirements; and

              (viii)     take steps to ensure that people engaged or employed by it are familiar with the Community and Health Services Complaints Act 1993 ; and

        (g)     the person will not use contact hours for the preparation of reports for use in proceedings.



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