If a worker or the worker's employer has asked a conciliator to help them reach agreement on a matter in issue arising from the worker's claim for compensation, the conciliator who receives the request must, as soon as practicable—
(a) set a time and place for the conciliation; and
(b) tell each party to the conciliation, in writing, about the time and place.
Note For how documents may be served, see Legislation Act 2001 , pt 18.5.