Commonwealth Consolidated Acts

AUSTRALIAN SMALL BUSINESS AND FAMILY ENTERPRISE OMBUDSMAN ACT 2015 - SECT 23

    The annual report prepared by the Department and given to the Minister under section   46 of the Public Governance, Performance and Accountability Act 2013 for a period must include:

  (a)   the number and title of reports tabled by the Minister under section   56 or published by the Minister under section   40A during the period; and

  (b)   the kinds of national strategies in relation to legislation, policies and practices that affect, or may affect, small businesses or family enterprises developed during the period; and

  (c)   the number and subject matter of inquiries to which the Ombudsman has made submissions, recommendations or other contributions during the period; and

  (d)   the number of proposals in relation to relevant legislation, policies and practices that the Ombudsman has reviewed during the period; and

  (e)   the kinds of action taken to promote best practice during the period; and

  (f)   the number of visits to the Ombudsman's website during the period; and

  (g)   the number of requests for assistance made to the Ombudsman; and

  (h)   the number of requests for assistance that resulted in one of the following for the period, broken down for each of the following:

  (i)   a formal request for assistance;

  (ii)   a recommendation by the Ombudsman that parties to a dispute take part   in an alternative dispute resolution process;

  (iia)   assistance being given under section   74B (assistance in relation to a no adverse costs order in proceedings to recover the amount of any loss or damage as a result of contraventions of the Competition and Consumer Act 2010 );

  (iii)   the resolution of a dispute;

  (iv)   the resolution of a dispute through an alternative dispute resolution process recommended by the Ombudsman; and

  (i)   the number and kind of requests for assistance transferred to other agencies of the Commonwealth during the period; and

  (j)   the number and kind of requests for assistance transferred to agencies of the States and Territories during the period; and

  (k)   the number and kind of requests for assistance that the Ombudsman resolved co - operatively with other agencies of the Commonwealth, the States and the Territories during the period; and

  (l)   the number and kind of requests for assistance in relation to which the Ombudsman recommended an alternative dispute resolution process.