Commonwealth Consolidated Acts

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AUSTRALIAN SMALL BUSINESS AND FAMILY ENTERPRISE OMBUDSMAN ACT 2015 - SECT 75

Inquiries in relation to a request for assistance

    The Ombudsman may make inquiries for one or more of the following purposes:

  (a)   deciding whether a request for assistance is one which the Ombudsman is authorised to deal with;

  (b)   deciding whether to refuse a request for assistance;

  (c)   deciding whether a request for assistance, or an aspect of a request for assistance, could be more conveniently or effectively dealt with by another agency of the Commonwealth, a State or a Territory;

  (d)   deciding whether a request for assistance, or an aspect of a request for assistance, could be more conveniently or effectively dealt with by working co - operatively with another agency of the Commonwealth, a State or a Territory;

  (e)   deciding whether to recommend an alternative dispute resolution process, or alternative dispute resolution processes, to assist in a dispute in relation to a relevant action, and which process or processes to recommend;

  (f)   obtaining details of the parties to a dispute in relation to a relevant action for the purposes of performing functions or duties, or exercising powers, under this Act in relation to the dispute;

  (g)   deciding what other action the Ombudsman will take in giving assistance in response to a request.



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