(1) Subject to subsections (2) and (3), the Chief Executive Medicare is to decide an application for the issue of a qualifying claim certificate on or before the 21st day after the day on which the application is received by the Chief Executive Medicare.
(2) If the Chief Executive Medicare requests a person to give information under section 38 in relation to the application, the Chief Executive Medicare does not have to decide the application until the 21st day after the day on which the person gives the information to the Chief Executive Medicare.
(3) The Chief Executive Medicare may treat an application as having been withdrawn if:
(a) the Chief Executive Medicare requests the person who applied for the certificate to give information under section 38 in relation to the application; and
(b) the person does not give the information to the Chief Executive Medicare by the end of the day specified in the request.
(4) The Chief Executive Medicare must notify the person who applied for the certificate if the Chief Executive Medicare treats the application as having been withdrawn.