(1) The Commissioner may, in relation to reviewable action concerning which a complaint has been made, recommend to the CEO that:
(a) a decision, recommendation, act or omission involved in the action should be reconsidered by the CEO, the delegate of the CEO or the Research Committee, as the case requires; or
(b) some particular step should be taken to rectify, mitigate, or alter the effects of the action; or
(c) a decision involved in the action should be revoked or varied; or
(d) reasons should be given for a decision involved in the action; or
(e) some other thing should be done in relation to the action.
(2) A copy of the Commissioner's recommendation made to the CEO in respect of a particular complaint must be given to the complainant.
(3) The CEO must, having regard to the recommendation:
(a) take whatever action the CEO considers appropriate; and
(b) inform the complainant of the action the CEO has taken and of the CEO's reasons for taking the action.