A person may apply for review of a determination of the Operator under section 29 in relation to the person's application for redress under the scheme.
There are a number of determinations under section 29 that the person may seek to be reviewed. For example, if the Operator approved the application, the person may seek review of the amount of the redress payment. If the Operator did not approve the application, the person may seek review of that determination.
An application for review must be made within the period specified in the notice of determination given by the Operator to the person under section 34. The application may be accompanied by information and documents the person considers may be relevant to the review of the determination.
The reviewer may request the person who applied for review and participating institutions or partly - participating institutions to provide further information that may be relevant to the review (see sections 75A and 75B).
If, on review, a determination under subsection 29(2) is varied or substituted, the Operator must withdraw the offer of redress and give the person a new offer in accordance with section 39. If the determination is affirmed, the Operator must extend the acceptance period for the original offer for an additional 2 months.
The Operator must notify the person who applied for review, and certain institutions and funders of last resort, about the outcome of the review.