If a person makes an application, or proposes to make an application, for redress under the scheme, the Operator may appoint someone else to be the person's nominee. If a nominee is appointed, then the nominee can act on behalf of the person for the purposes of the scheme.

There are 2 types of nominees:

  (a)   assistance nominees; and

  (b)   legal nominees.

While both types of nominees may act on behalf of the person for the purposes of the scheme (for example, communicate with the Operator), there are some matters for which only the legal nominee (and not the assistance nominee) may act on behalf of the person. Those matters are set out in sections   84 and 85. Importantly, the assistance nominee may not make the application for redress, or accept or decline an offer of redress, on behalf of the person (but the legal nominee may do that on behalf of the person).

This Part deals with the appointment of nominees, their functions, duties and responsibilities, and other consequences of being a nominee for the purposes of the scheme.