(1) This section applies if:
(a) a registered PPO took action at a particular time; and
(b) the Postal Industry Ombudsman receives a complaint in respect of that action within 12 months after that time; and
(c) the PPO applies after that time, under subsection 19ZC(1), to no longer be registered for the purposes of this Part (whether or not the application was made before the complaint was received).
(2) This Act applies as if the PPO were a registered PPO in relation to that complaint.