(1) The VET Student Loans Ombudsman is not required to act in a formal manner in the performance of his or her functions, unless otherwise required to do so under this Act, or any other Act or legislative instrument.
(2) In the performance of his or her functions, the VET Student Loans Ombudsman may, subject to this Act, and any other Act or legislative instrument:
(a) inform himself or herself on any matter in any way he or she thinks fit; and
(b) consult with anyone he or she thinks fit; and
(c) receive written or oral information or submissions.
(3) The VET Student Loans Ombudsman has power to do all things necessary or convenient to be done for, or in connection with, the performance of his or her functions.