Commonwealth Consolidated Acts Commonwealth Consolidated ActsThe VET Student Loans Ombudsman may decide not to investigate, or not to further investigate, a complaint with respect to an action by a VET student loan scheme provider if he or she is of the opinion that:
(a) the complaint is frivolous or vexatious, or was not made in good faith; or
(b) the complainant does not have a sufficient interest in the subject matter of the complaint; or
(c) an investigation, or further investigation, of the action is not warranted having regard to all the circumstances; or
(d) the complainant has not yet raised the subject matter of the complaint with the VET student loan scheme provider; or
(e) the action came to the complainant's knowledge more than 3 years before the complaint was made; or
(f) the complainant has, or had, a right to cause the action to be reviewed by a court or by a tribunal constituted by or under an enactment but has not exercised that right.