(1) Any of the following:
(a) the Secretary of the Department;
(c) the Private Health Insurance Ombudsman;
may request a private health insurer for specified information about, or in relation to, a * complying health insurance product or products, or a * complying health insurance policy, of the insurer.
(2) The request must:
(a) be in writing; and
(b) specify the time by which the information requested is to be given.
(3) The request may specify the manner and form in which the information requested is to be given.
(4) A private health insurer must ensure that the request is complied with, by the time specified in the request or any longer time allowed by the person who made the request.