(1) The Chair Commissioner must not deal with a conduct issue if the Chair Commissioner becomes aware of the issue because of an anonymous statement.
(2) However, the Chair Commissioner must:
(a) refer the conduct issue to be dealt with by the PWSS, if the Chair Commissioner is satisfied that the statement:
(i) is not frivolous, vexatious, misconceived or lacking in substance; and
(ii) was made in good faith; and
(b) if the contact details of the person who made the statement are known to the Chair Commissioner--take reasonable steps to contact the person and advise them of the services provided by the PWSS under section 15 (support function).