In administering this Act, the Secretary is to have regard to:
(a) the desirability of achieving the following results:
(i) the ready availability to members of the public of advice and information services relating to benefits under this Act;
(ii) the ready availability of publications containing clear statements about entitlements under this Act and procedural requirements;
(iii) the delivery of services under this Act in a fair, courteous, prompt and cost - efficient manner;
(iv) a process of monitoring and evaluating delivery of programs with an emphasis on the impact of programs on people who receive benefits under this Act;
(v) the establishment of procedures to ensure that abuses of the schemes for benefits under this Act are minimised; and
(b) the special needs of disadvantaged groups in the community; and
(c) the need to be responsive to Aboriginality and to cultural and linguistic diversity; and
(d) the importance of the systems of review of decisions under this Act; and
(e) the need to apply government policy in accordance with the law and with due regard to relevant decisions of the ART.
Note: In administering this Act, the Secretary is also bound by the Privacy Act 1988 and by the provisions of this Act concerning confidentiality--see Division 3 of Part 10.