Commonwealth Consolidated Acts

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STUDENT ASSISTANCE ACT 1973 - SECT 5C

Principles of administration

    In administering this Act, the Secretary is to have regard to:

  (a)   the desirability of achieving the following results:

  (i)   the ready availability to members of the public of advice and information services relating to benefits under this Act;

  (ii)   the ready availability of publications containing clear statements about entitlements under this Act and procedural requirements;

  (iii)   the delivery of services under this Act in a fair, courteous, prompt and cost - efficient manner;

  (iv)   a process of monitoring and evaluating delivery of programs with an emphasis on the impact of programs on people who receive benefits under this Act;

  (v)   the establishment of procedures to ensure that abuses of the schemes for benefits under this Act are minimised; and

  (b)   the special needs of disadvantaged groups in the community; and

  (c)   the need to be responsive to Aboriginality and to cultural and linguistic diversity; and

  (d)   the importance of the systems of review of decisions under this Act; and

  (e)   the need to apply government policy in accordance with the law and with due regard to relevant decisions of the ART.

Note:   In administering this Act, the Secretary is also bound by the Privacy Act 1988 and by the provisions of this Act concerning confidentiality--see Division   3 of Part   10.



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