(1) The work agreement must provide for a procedure for settling disputes about any matters arising in relation to the agreement, this Part or Part 4 or 5 of Chapter 2 of the Navigation Act.
(2) The procedure must:
(a) entitle the seafarer to make a complaint directly to the master of the ship and, if the seafarer considers it necessary, to an independent person or body specified in the agreement; and
(b) entitle the seafarer to be accompanied or represented by another person during the complaint process; and
(c) comply with any other requirements prescribed by the regulations.