Commonwealth Consolidated Acts

SOCIAL SECURITY (ADMINISTRATION) ACT 1999 - SECT 8

    In administering the social security law, the Secretary is to have regard to:

  (a)   the desirability of achieving the following results:

  (i)   the ready availability to members of the public of advice and information services relating to income support generally and to the social security payments that are available;

  (ii)   the ready availability of publications containing clear statements about income support entitlements and procedural requirements;

  (iii)   the delivery of services under the law in a fair, courteous, prompt and cost - efficient manner;

  (iv)   the development of a process of monitoring and evaluating delivery of programs with an emphasis on the impact of programs on social security recipients;

  (v)   the establishment of procedures to ensure that abuses of the social security system are minimised; and

  (b)   the special needs of disadvantaged groups in the community; and

  (c)   the need to be responsive to the interests of the Aboriginal and Torres Strait Islander communities and to cultural and linguistic diversity; and

  (d)   the importance of the system of review of decisions under the social security law; and

  (e)   the need to ensure that social security recipients have adequate information regarding the system of review of decisions under the social security law; and

  (f)   the need to apply government policy in accordance with the law and with due regard to relevant decisions of the ART.