•   If a statutory infrastructure provider contravenes a designated compensable standard determined under subsection   360U(1), the statutory infrastructure provider is liable to pay damages to the customer for the contravention.

•   If a statutory infrastructure provider contravenes a designated compensable rule made under subsection   360V(1), the statutory infrastructure provider is liable to pay damages to the customer for the contravention.

•   The Telecommunications Industry Ombudsman may issue an evidentiary certificate in relation to:

  (a)   a contravention of a designated compensable standard determined under subsection   360U(1); or

  (b)   a contravention of a designated compensable rule made under subsection   360V(1).