(1) The following excluded matters are prescribed:
(a) the personal affairs of the operator, an employee of the operator or a contractor engaged by the operator;
(b) any matter that is unrelated to the operation of the village;
(c) any matter in relation to individual sales or contracts that are not publicly available.
(2) Subsection (1) (a) does not prevent an operator or a representative of the operator from answering a question about the operator's solvency or financial viability.
(3) If the operator of a retirement village is an organisation that is subject to an approved privacy code or the National Privacy Principles under the Privacy Act 1988
(Cwlth), a representative of the operator is not required to answer a question to the extent that the answer would disclose personal information in breach of the code or the principles.