(1) A person may apply to the Secretary to review a determination made for the person under section 17 , other than a determination that was made or affirmed under this Division or Division 5.
(2) If the determination was included in an offe r, the application must be made :
(a) before the end of the acceptance period; and
(b) before the offer is accepted.
(3) If the determination was included in a refusal, the application must be made before the end of the 21 day period starting on the date of the refusal, or that period as extended under section 22 .
(4) The application m ust be made by:
(a) sending or delivering a written application to the Secretary in accordance with the rules (if any) ; or
(b) making an oral application, in person or by telephone or other means, to the Secretary in accordance with the rules (if any) .
(5) If a person makes an oral application in accordance with paragraph ( 4)(b), the person receiving the oral application must:
(a) make a written record of the details of the application; and
(b) note on the record the day the application is made.
(6) The Secretary must, as soon as reasonably practica b l e :
(a) review the determination; and
(b) either:
(i) affirm the determination; or
(ii) set aside the determination and substitute a new determination (in accordance with Division 6, if applicable).