Commonwealth Consolidated Acts

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ONLINE SAFETY ACT 2021 - SECT 38

Complaints about class 1 material or class 2 material

  (1)   If a person has reason to believe that end - users in Australia can access:

  (a)   class 1 material that is provided on:

  (i)   a particular social media service; or

  (ii)   a particular relevant electronic service; or

  (iii)   a particular designated internet service; or

  (b)   class 2 material that is covered by paragraph   107(1)(a), (b), (c), (d) or (e) and provided on:

  (i)   a particular social media service; or

  (ii)   a particular relevant electronic service; or

  (iii)   a particular designated internet service;

the person may make a complaint to the Commissioner about the matter.

  (2)   If a person has reason to believe that:

  (a)   end - users in Australia can access class 2 material that is covered by paragraph   107(1)(f), (g), (h), (i), (j), (k) or (l) and provided on:

  (i)   a particular social media service; or

  (ii)   a particular relevant electronic service; or

  (iii)   a particular designated internet service; and

  (b)   access to the material is not subject to a restricted access system;

the person may make a complaint to the Commissioner about the matter.



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