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TELECOMMUNICATIONS (CONSUMER PROTECTION AND SERVICE STANDARDS) ACT 1999 - SECT 20

Monitoring of performance

  (1)   The Secretary must monitor, and report each financial year to the Minister on, all significant matters relating to:

  (a)   the performance of contractors; and

  (b)   the performance of grant recipients.

  (2)   A report under subsection   (1) for a financial year must set out details of the following matters:

  (a)   the adequacy of each contractor's compliance, during that year, with the terms and conditions of a section   14 contract;

  (b)   the adequacy of each grant recipient's compliance, during that year, with the terms and conditions of a section   14 grant;

  (c)   any notice of breach by a contractor of a section   14 contract, where the notice was given during that year;

  (d)   any notice of breach by a grant recipient of a term or condition of a section   14 grant, where the notice was given during that year;

  (e)   any remedial action taken by the Secretary during that year in response to a breach of a section   14 contract;

  (f)   any remedial action taken by the Secretary during that year in response to a breach of the terms or conditions of a section   14 grant;

  (g)   the result of any such remedial action.

  (3)   Subsection   (2) does not limit subsection   (1).

  (4)   A report under subsection   (1) for a financial year must be included in the annual report prepared by the Secretary and given to the Minister under section   46 of the Public Governance, Performance and Accountability Act 2013 for the financial year.



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